/* ═══════════════════════════════════════════════════════
   monitor#1  —  24-hour TV dashboard
   ═══════════════════════════════════════════════════════ */

:root {
  --bg:          #090c12;
  --surface:     rgba(18, 24, 36, 0.85);
  --text:        #e2e8f0;
  --muted:       #64748b;
  --border:      rgba(51, 65, 85, 0.45);
  --brand:       #38bdf8;
  --brand-glow:  rgba(56, 189, 248, 0.18);
  --accent:      #818cf8;
  --ok:          #22c55e;
  --ok-glow:     rgba(34, 197, 94, 0.22);
  --danger:      #ef4444;
  --danger-glow: rgba(239, 68, 68, 0.22);
  --glass: blur(14px) saturate(180%);
}
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
html, body {
  height: 100%;
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  color: var(--text);
  background: var(--bg);
  background-image:
    radial-gradient(at 0% 0%,   rgba(56,189,248,.08) 0, transparent 55%),
    radial-gradient(at 100% 0%, rgba(129,140,248,.07) 0, transparent 55%);
  overflow-x: hidden;
}
.hidden { display: none !important; }

/* Alert mode — page flashes red */
body.alert-mode { animation: page-flash 1.4s ease-in-out infinite; }
@keyframes page-flash {
  0%,100% { background-color: var(--bg); }
  50%      { background-color: rgba(120,0,0,.25); }
}
body.alert-mode::after {
  content: "";
  position: fixed; inset: 0; pointer-events: none;
  border: 4px solid var(--danger); z-index: 9000;
  animation: border-pulse 1.4s ease-in-out infinite;
}
@keyframes border-pulse {
  0%,100% { opacity: .4; }
  50%      { opacity: 1; box-shadow: inset 0 0 60px rgba(239,68,68,.3); }
}

/* Full-screen alert overlay */
.alert-overlay {
  position: fixed; inset: 0; z-index: 9999;
  background: rgba(0,0,0,.85); backdrop-filter: blur(6px);
  display: flex; align-items: center; justify-content: center;
  animation: overlay-flash 1.4s ease-in-out infinite;
}
@keyframes overlay-flash {
  0%,100% { background: rgba(0,0,0,.82); }
  50%      { background: rgba(90,0,0,.82); }
}
.alert-overlay-inner {
  text-align: center;
  display: flex; flex-direction: column; align-items: center; gap: 20px;
}
.alert-icon {
  font-size: 7rem; line-height: 1;
  animation: icon-bounce .7s ease-in-out infinite alternate;
}
@keyframes icon-bounce {
  from { transform: scale(1);    opacity: 1; }
  to   { transform: scale(1.15); opacity: .7; }
}
.alert-overlay-title {
  font-size: 3.5rem; font-weight: 800; letter-spacing: .12em;
  color: var(--danger);
  text-shadow: 0 0 30px var(--danger), 0 0 60px rgba(239,68,68,.4);
}
.alert-overlay-names {
  font-size: 1.6rem; font-weight: 700; color: #fca5a5; letter-spacing: .05em;
}
.alert-overlay-inner button {
  margin-top: 12px;
  background: var(--danger); color: #fff; font-weight: 800;
  font-size: 1rem; letter-spacing: .1em;
  border: none; border-radius: 10px; padding: 14px 40px; cursor: pointer;
}
.alert-overlay-inner button:hover { filter: brightness(1.15); }

/* Alert banner */
.alert-banner {
  position: sticky; top: 0; z-index: 500;
  background: var(--danger); color: #fff;
  display: flex; align-items: center; gap: 14px;
  padding: 14px 28px;
  font-weight: 800; font-size: 1.1rem; letter-spacing: .06em;
  animation: banner-pulse 1.4s ease-in-out infinite;
}
@keyframes banner-pulse {
  0%,100% { background: var(--danger); }
  50%      { background: #c71d1d; }
}
.alert-banner-icon { font-size: 1.4rem; }
.alert-banner-dismiss {
  margin-left: auto;
  background: rgba(255,255,255,.2); border: none;
  color: #fff; font-size: 1.1rem; font-weight: 700;
  border-radius: 6px; padding: 4px 12px; cursor: pointer;
}

/* Top header */
.tv-header {
  display: flex; align-items: center; gap: 20px;
  padding: 16px 32px;
  background: rgba(9,12,18,.9);
  border-bottom: 1px solid var(--border);
  backdrop-filter: var(--glass);
  position: sticky; top: 0; z-index: 400;
}
.tv-title {
  font-size: 1.4rem; font-weight: 800;
  background: linear-gradient(to right, var(--brand), var(--accent));
  -webkit-background-clip: text; -webkit-text-fill-color: transparent;
  flex-shrink: 0;
}
.tv-clock {
  font-family: 'Monaco','Consolas',monospace;
  font-size: 2.2rem; font-weight: 700; color: var(--brand);
  letter-spacing: .06em; flex-shrink: 0;
}
.tv-header-right { margin-left: auto; display: flex; align-items: center; gap: 14px; }

/* Status pill */
.status-pill {
  padding: 7px 18px; border-radius: 999px;
  font-weight: 700; font-size: .85rem; letter-spacing: .06em;
  border: 1px solid var(--border);
  background: var(--surface); color: var(--muted);
  display: flex; align-items: center; gap: 8px;
}
.status-pill::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: currentColor; }
.status-pill.ok  { color: var(--ok);  background: var(--ok-glow);  border-color: rgba(34,197,94,.35); box-shadow: 0 0 14px var(--ok-glow); }
.status-pill.err { color: var(--danger); background: var(--danger-glow); border-color: rgba(239,68,68,.35); box-shadow: 0 0 14px var(--danger-glow); }

/* Gear button */
.gear-btn {
  background: var(--surface); border: 1px solid var(--border);
  color: var(--muted); border-radius: 8px;
  padding: 7px 13px; font-size: 1.1rem; cursor: pointer;
  transition: color .2s, border-color .2s;
}
.gear-btn:hover { color: var(--brand); border-color: var(--brand); }

/* Settings panel */
.settings-panel {
  background: rgba(12,18,30,.95);
  border-bottom: 1px solid var(--border);
  padding: 20px 32px;
}
.settings-inner { display: flex; gap: 16px; align-items: flex-end; flex-wrap: wrap; }
.settings-panel label {
  display: flex; flex-direction: column; gap: 6px;
  font-size: .72rem; text-transform: uppercase;
  letter-spacing: .06em; color: var(--muted);
}
.settings-panel input {
  background: rgba(15,23,42,.7);
  border: 1px solid var(--border); border-radius: 8px;
  padding: 10px 12px; font-size: .95rem; color: #fff; min-width: 220px;
}
.settings-panel input:focus { outline: none; border-color: var(--brand); box-shadow: 0 0 0 2px var(--brand-glow); }
#connectBtn {
  background: var(--brand); color: #000;
  border: none; border-radius: 10px;
  padding: 11px 26px; font-weight: 800; font-size: .9rem;
  letter-spacing: .06em; cursor: pointer; white-space: nowrap;
}
#connectBtn:hover { filter: brightness(1.1); box-shadow: 0 0 18px var(--brand-glow); }
.error { color: var(--danger); font-size: .85rem; margin-top: 8px; }

/* Main content */
.tv-main { padding: 28px 32px; min-height: calc(100vh - 70px); }

/* Account grid */
.accounts-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(360px, 1fr));
  gap: 18px;
}
.placeholder-text { color: var(--muted); font-size: 1rem; padding: 32px 0; }

/* TV account card */
.tv-card {
  display: flex; align-items: center; gap: 20px;
  padding: 24px 28px; border-radius: 16px;
  border: 1px solid var(--border);
  background: var(--surface); backdrop-filter: var(--glass);
  transition: border-color .3s, box-shadow .3s;
}
.tv-card-online {
  border-color: rgba(34,197,94,.3);
  box-shadow: 0 0 0 1px rgba(34,197,94,.08), 0 4px 24px rgba(0,0,0,.3);
}
.tv-card-offline {
  border-color: rgba(239,68,68,.35);
  animation: card-offline-flash 1.8s ease-in-out infinite;
}
@keyframes card-offline-flash {
  0%,100% { background: var(--surface); }
  50%      { background: rgba(80,10,10,.55); }
}
.tv-card-indicator { width: 6px; height: 56px; border-radius: 3px; flex-shrink: 0; }
.ind-online { background: var(--ok); box-shadow: 0 0 12px var(--ok); animation: ind-pulse 2.2s ease-in-out infinite; }
.ind-offline { background: var(--danger); box-shadow: 0 0 12px var(--danger); }
@keyframes ind-pulse {
  0%,100% { box-shadow: 0 0 6px var(--ok); }
  50%      { box-shadow: 0 0 18px var(--ok); }
}
.tv-card-body { flex: 1; min-width: 0; }
.tv-card-name {
  font-size: 1.35rem; font-weight: 700;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis; color: var(--text);
}
.tv-card-phone {
  font-size: .95rem; color: var(--brand);
  font-family: 'Monaco','Consolas',monospace; margin-top: 5px; letter-spacing: .03em;
}
.tv-card-display-name {
  font-size: .9rem; color: var(--accent); margin-top: 4px;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.tv-card-status-block { display: flex; flex-direction: column; align-items: flex-end; gap: 6px; flex-shrink: 0; }
.tv-card-status-label { font-size: .8rem; font-weight: 800; letter-spacing: .1em; padding: 5px 14px; border-radius: 999px; }
.label-online  { color: var(--ok);  background: var(--ok-glow);  border: 1px solid rgba(34,197,94,.35); }
.label-offline { color: var(--danger); background: var(--danger-glow); border: 1px solid rgba(239,68,68,.35); animation: badge-flash 1s ease-in-out infinite; }
@keyframes badge-flash { 0%,100% { opacity: 1; } 50% { opacity: .35; } }
.tv-card-sync { font-size: .72rem; color: var(--muted); font-family: 'Monaco','Consolas',monospace; }

@media (max-width: 800px) {
  .tv-header   { padding: 12px 16px; }
  .tv-clock    { font-size: 1.4rem; }
  .tv-main     { padding: 16px; }
  .accounts-grid { grid-template-columns: 1fr; }
  .tv-card     { padding: 18px; }
  .tv-card-name { font-size: 1.1rem; }
}

.error-bar {
  color: var(--danger);
  background: var(--danger-glow);
  border: 1px solid rgba(239,68,68,.3);
  border-radius: 8px;
  padding: 10px 16px;
  font-size: .85rem;
  margin-bottom: 16px;
  font-family: 'Monaco','Consolas',monospace;
}

/* Public Monitor (read-only) header tweaks */
.public-body { min-height: 100vh; }
.public-badge {
  display: inline-block;
  padding: 4px 10px; border-radius: 999px;
  font-size: .68rem; font-weight: 800; letter-spacing: .12em;
  text-transform: uppercase;
  background: rgba(148,163,184,.15);
  color: var(--muted);
  border: 1px solid var(--border);
}
a.btn-primary { text-decoration: none; display: inline-block; }

/* ═══════════════════════════════════════════════════════
   Login screen
   ═══════════════════════════════════════════════════════ */
.login-body {
  min-height: 100vh;
  display: flex; align-items: center; justify-content: center;
  padding: 32px;
}
.login-card {
  width: 100%; max-width: 380px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 18px;
  padding: 40px 32px;
  backdrop-filter: var(--glass);
  box-shadow: 0 20px 60px rgba(0,0,0,.4);
  display: flex; flex-direction: column; gap: 18px;
}
.login-brand {
  font-size: 1.8rem; font-weight: 800; letter-spacing: .02em;
  background: linear-gradient(to right, var(--brand), var(--accent));
  -webkit-background-clip: text; -webkit-text-fill-color: transparent;
}
.login-sub {
  color: var(--muted); font-size: .85rem; letter-spacing: .14em;
  text-transform: uppercase; margin-top: -10px;
}
.login-form { display: flex; flex-direction: column; gap: 14px; margin-top: 8px; }
.login-form label {
  display: flex; flex-direction: column; gap: 6px;
  font-size: .7rem; letter-spacing: .12em; color: var(--muted);
  text-transform: uppercase;
}
.login-form input {
  background: rgba(15,23,42,.7);
  border: 1px solid var(--border); border-radius: 10px;
  padding: 12px 14px; color: #fff; font-size: 1rem;
}
.login-form input:focus {
  outline: none; border-color: var(--brand);
  box-shadow: 0 0 0 2px var(--brand-glow);
}
.login-form button {
  margin-top: 8px;
  background: var(--brand); color: #000;
  border: none; border-radius: 10px;
  padding: 12px; font-weight: 800; letter-spacing: .1em;
  cursor: pointer; font-size: .9rem;
}
.login-form button:hover { filter: brightness(1.1); box-shadow: 0 0 18px var(--brand-glow); }
.login-form button[disabled] { opacity: .6; cursor: wait; }
.login-error {
  background: var(--danger-glow);
  border: 1px solid rgba(239,68,68,.4);
  color: #fecaca;
  padding: 10px 12px; border-radius: 8px;
  font-size: .8rem;
}
.login-foot {
  text-align: center; color: var(--muted);
  font-size: .72rem; letter-spacing: .08em;
  text-transform: uppercase; margin-top: 8px;
}

/* ═══════════════════════════════════════════════════════
   App shell (dashboard)
   ═══════════════════════════════════════════════════════ */
.app-body { min-height: 100vh; }
.app-shell {
  display: grid;
  grid-template-columns: 240px 1fr;
  min-height: 100vh;
}
.app-sidebar {
  display: flex; flex-direction: column;
  background: rgba(9,12,18,.92);
  border-right: 1px solid var(--border);
  padding: 22px 18px;
  position: sticky; top: 0; height: 100vh;
}
.app-brand {
  font-size: 1.4rem; font-weight: 800;
  background: linear-gradient(to right, var(--brand), var(--accent));
  -webkit-background-clip: text; -webkit-text-fill-color: transparent;
  margin-bottom: 28px; padding: 0 6px;
}
.app-nav { display: flex; flex-direction: column; gap: 4px; }
.app-nav-item {
  display: flex; align-items: center; gap: 10px;
  padding: 11px 14px; border-radius: 10px;
  color: var(--muted); text-decoration: none;
  font-weight: 600; font-size: .92rem; letter-spacing: .04em;
  border: 1px solid transparent;
}
.app-nav-item:hover { color: var(--text); background: rgba(56,189,248,.06); }
.app-nav-item.active {
  color: var(--brand); border-color: rgba(56,189,248,.35);
  background: var(--brand-glow);
  box-shadow: 0 0 14px var(--brand-glow);
}
.app-nav-item .dot {
  width: 6px; height: 6px; border-radius: 50%;
  background: currentColor; opacity: .8;
}
.app-sidebar-foot {
  margin-top: auto; padding-top: 18px;
  border-top: 1px solid var(--border);
  display: flex; flex-direction: column; gap: 10px;
}
.app-user {
  font-size: .8rem; color: var(--text);
  word-break: break-all; padding: 0 4px;
}
.app-signout {
  background: transparent; color: var(--danger);
  border: 1px solid rgba(239,68,68,.4); border-radius: 8px;
  padding: 9px 12px; font-weight: 700; letter-spacing: .08em;
  font-size: .78rem; cursor: pointer;
}
.app-signout:hover { background: var(--danger-glow); }

.app-main { display: flex; flex-direction: column; min-width: 0; }
.app-header {
  display: flex; align-items: center; gap: 18px;
  padding: 18px 28px;
  background: rgba(9,12,18,.85);
  border-bottom: 1px solid var(--border);
  position: sticky; top: 0; z-index: 100; backdrop-filter: var(--glass);
}
.app-view-title {
  font-size: 1.4rem; font-weight: 800; letter-spacing: .02em;
}
.app-header-right { margin-left: auto; display: flex; align-items: center; gap: 12px; }
.app-content { padding: 24px 28px; flex: 1; }

/* Mobile shell */
@media (max-width: 800px) {
  .app-shell { grid-template-columns: 1fr; }
  .app-sidebar {
    position: static; height: auto; flex-direction: row;
    align-items: center; padding: 12px 16px; gap: 12px; overflow-x: auto;
  }
  .app-brand { margin: 0 8px 0 0; font-size: 1.1rem; }
  .app-nav { flex-direction: row; gap: 4px; }
  .app-sidebar-foot { flex-direction: row; align-items: center; margin-left: auto; padding: 0; border: none; }
  .app-user { display: none; }
  .app-content { padding: 16px; }
}

/* ═══════════════════════════════════════════════════════
   Data tables (Messages / Outbox / Accounts)
   ═══════════════════════════════════════════════════════ */
.data-toolbar {
  display: flex; gap: 10px; flex-wrap: wrap; margin-bottom: 14px;
}
.data-input {
  background: rgba(15,23,42,.7);
  border: 1px solid var(--border); border-radius: 8px;
  padding: 9px 12px; color: #fff; font-size: .9rem;
  min-width: 160px;
}
.data-input:focus { outline: none; border-color: var(--brand); box-shadow: 0 0 0 2px var(--brand-glow); }
.btn-primary {
  background: var(--brand); color: #000; border: none;
  border-radius: 8px; padding: 9px 18px;
  font-weight: 800; letter-spacing: .08em; font-size: .82rem;
  cursor: pointer;
}
.btn-primary:hover { filter: brightness(1.1); }
.btn-link {
  background: transparent; border: none; color: var(--brand);
  cursor: pointer; font-weight: 700; font-size: .82rem;
}
.btn-link:hover { text-decoration: underline; }

.data-table-wrap {
  border: 1px solid var(--border); border-radius: 14px;
  background: var(--surface); overflow: auto; max-height: calc(100vh - 230px);
}
.data-table {
  width: 100%; border-collapse: collapse; font-size: .88rem;
}
.data-table thead th {
  position: sticky; top: 0;
  background: rgba(9,12,18,.95);
  text-align: left; padding: 12px 14px;
  font-size: .72rem; letter-spacing: .08em;
  text-transform: uppercase; color: var(--muted);
  border-bottom: 1px solid var(--border);
}
.data-table tbody td {
  padding: 11px 14px;
  border-bottom: 1px solid rgba(51,65,85,.25);
  vertical-align: top;
}
.data-table tbody tr:hover { background: rgba(56,189,248,.04); }
.data-table .mono {
  font-family: 'Monaco','Consolas',monospace;
  font-size: .82rem; color: #cbd5e1;
}
.data-table .cell-body {
  max-width: 360px; white-space: pre-wrap; word-break: break-word;
}
.muted { color: var(--muted); font-size: .78rem; }

.badge {
  display: inline-block;
  padding: 3px 9px; border-radius: 999px;
  font-size: .7rem; font-weight: 700; letter-spacing: .06em;
  text-transform: uppercase;
  background: rgba(148,163,184,.15); color: #cbd5e1;
  border: 1px solid rgba(148,163,184,.25);
}
.badge.in        { background: var(--brand-glow); color: var(--brand); border-color: rgba(56,189,248,.35); }
.badge.out       { background: rgba(129,140,248,.18); color: var(--accent); border-color: rgba(129,140,248,.35); }
.badge.st-queued    { background: rgba(234,179,8,.15); color: #facc15; border-color: rgba(234,179,8,.35); }
.badge.st-locked    { background: rgba(148,163,184,.18); color: #cbd5e1; }
.badge.st-processing { background: rgba(148,163,184,.18); color: #cbd5e1; }
.badge.st-retry     { background: rgba(234,179,8,.15); color: #facc15; border-color: rgba(234,179,8,.35); }
.badge.st-sent      { background: var(--ok-glow); color: var(--ok); border-color: rgba(34,197,94,.35); }
.badge.st-failed    { background: var(--danger-glow); color: var(--danger); border-color: rgba(239,68,68,.4); }
.badge.st-cancelled { background: rgba(100,116,139,.2); color: var(--muted); }

/* ═══════════════════════════════════════════════════════
   Call Center workspace
   ═══════════════════════════════════════════════════════ */
.cc-shell {
  display: grid;
  grid-template-columns: minmax(280px, 340px) minmax(420px, 1fr) minmax(270px, 330px);
  height: calc(100vh - 132px);
  min-height: 620px;
  border: 1px solid var(--border);
  border-radius: 12px;
  overflow: hidden;
  background: rgba(10,15,24,.72);
}
.cc-list-panel,
.cc-thread-panel,
.cc-detail-panel { min-width: 0; min-height: 0; }
.cc-list-panel,
.cc-detail-panel {
  background: rgba(13,19,29,.9);
  display: flex;
  flex-direction: column;
}
.cc-list-panel { border-right: 1px solid var(--border); }
.cc-detail-panel { border-left: 1px solid var(--border); overflow: auto; }
.cc-list-toolbar {
  padding: 14px;
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 8px;
  border-bottom: 1px solid var(--border);
}
.cc-list-toolbar .cc-input:first-child { grid-column: 1 / -1; }
.cc-input {
  width: 100%;
  background: rgba(15,23,42,.74);
  border: 1px solid var(--border);
  border-radius: 8px;
  color: var(--text);
  padding: 9px 11px;
  font-size: .88rem;
}
.cc-input:focus { outline: none; border-color: var(--brand); box-shadow: 0 0 0 2px var(--brand-glow); }
.cc-check {
  display: flex;
  align-items: center;
  gap: 7px;
  color: var(--muted);
  font-size: .78rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .06em;
  white-space: nowrap;
}
.cc-conversation-list {
  overflow: auto;
  padding: 6px;
}
.cc-chat-row {
  width: 100%;
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
  padding: 11px 10px;
  border: 1px solid transparent;
  border-radius: 8px;
  background: transparent;
  color: var(--text);
  cursor: pointer;
  text-align: left;
}
.cc-chat-row:hover { background: rgba(56,189,248,.06); }
.cc-chat-row.active {
  background: rgba(56,189,248,.12);
  border-color: rgba(56,189,248,.28);
}
.cc-chat-avatar,
.cc-avatar,
.cc-profile-avatar {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex: 0 0 auto;
  border-radius: 50%;
  background: linear-gradient(135deg, rgba(34,197,94,.24), rgba(56,189,248,.22));
  border: 1px solid rgba(148,163,184,.24);
  color: #dff7ef;
  font-weight: 800;
}
.cc-chat-avatar { width: 42px; height: 42px; font-size: .8rem; }
.cc-chat-main { min-width: 0; display: flex; flex-direction: column; gap: 4px; }
.cc-chat-top { display: flex; align-items: center; gap: 8px; min-width: 0; }
.cc-chat-name {
  min-width: 0;
  flex: 1;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  font-size: .92rem;
  font-weight: 800;
}
.cc-chat-time { color: var(--muted); font-size: .72rem; white-space: nowrap; }
.cc-chat-preview {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: #cbd5e1;
  font-size: .82rem;
}
.cc-chat-preview.out { color: #c4b5fd; }
.cc-chat-meta {
  display: flex;
  align-items: center;
  gap: 6px;
  color: var(--muted);
  font-size: .68rem;
  text-transform: uppercase;
  letter-spacing: .06em;
}
.cc-status-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--muted);
}
.cc-status-dot.st-open { background: var(--ok); }
.cc-status-dot.st-pending { background: #facc15; }
.cc-status-dot.st-resolved { background: var(--brand); }
.cc-status-dot.st-spam { background: var(--danger); }
.cc-unread {
  min-width: 24px;
  height: 24px;
  border-radius: 999px;
  padding: 0 7px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--ok);
  color: #04130a;
  font-size: .72rem;
  font-weight: 900;
}
.cc-thread-panel {
  display: grid;
  grid-template-rows: 68px minmax(0, 1fr) auto;
  background:
    linear-gradient(rgba(9,12,18,.78), rgba(9,12,18,.78)),
    repeating-linear-gradient(135deg, rgba(148,163,184,.05) 0 1px, transparent 1px 18px);
}
.cc-thread-header {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 16px;
  background: rgba(13,19,29,.94);
  border-bottom: 1px solid var(--border);
}
.cc-avatar { width: 44px; height: 44px; }
.cc-thread-title-wrap { min-width: 0; flex: 1; }
.cc-thread-title {
  font-size: 1rem;
  font-weight: 800;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.cc-thread-meta {
  margin-top: 3px;
  color: var(--muted);
  font-size: .78rem;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.cc-icon-btn {
  border: 1px solid var(--border);
  background: rgba(15,23,42,.8);
  color: var(--text);
  border-radius: 8px;
  padding: 8px 10px;
  font-weight: 800;
  font-size: .72rem;
  letter-spacing: .08em;
  cursor: pointer;
}
.cc-icon-btn:hover { border-color: var(--brand); color: var(--brand); }
.cc-messages {
  overflow: auto;
  padding: 22px;
  display: flex;
  flex-direction: column;
  gap: 9px;
}
.cc-empty-state,
.cc-details-empty {
  color: var(--muted);
  padding: 28px;
  text-align: center;
}
.cc-bubble-row { display: flex; width: 100%; }
.cc-bubble-row.in { justify-content: flex-start; }
.cc-bubble-row.out { justify-content: flex-end; }
.cc-bubble {
  max-width: min(680px, 76%);
  border: 1px solid rgba(148,163,184,.16);
  border-radius: 8px;
  padding: 9px 11px 7px;
  background: rgba(21,29,43,.96);
  box-shadow: 0 8px 24px rgba(0,0,0,.18);
}
.cc-bubble-row.out .cc-bubble {
  background: rgba(16,77,67,.96);
  border-color: rgba(34,197,94,.24);
}
.cc-bubble-body {
  white-space: pre-wrap;
  word-break: break-word;
  line-height: 1.45;
  font-size: .94rem;
}
.cc-bubble-meta {
  display: flex;
  justify-content: flex-end;
  gap: 7px;
  color: rgba(226,232,240,.62);
  font-size: .68rem;
  margin-top: 5px;
}
.cc-media-chip {
  display: inline-flex;
  margin-bottom: 6px;
  padding: 3px 8px;
  border-radius: 999px;
  background: rgba(148,163,184,.18);
  color: #cbd5e1;
  text-transform: uppercase;
  font-size: .68rem;
  font-weight: 800;
  letter-spacing: .06em;
}
.cc-system-event {
  align-self: center;
  display: flex;
  gap: 8px;
  padding: 5px 10px;
  border-radius: 999px;
  background: rgba(148,163,184,.12);
  color: var(--muted);
  font-size: .72rem;
}
.cc-composer {
  display: grid;
  grid-template-columns: minmax(220px, 320px) minmax(0, 1fr) auto;
  gap: 10px;
  align-items: end;
  padding: 12px;
  background: rgba(13,19,29,.94);
  border-top: 1px solid var(--border);
}
.cc-send-device {
  min-height: 42px;
}
.cc-reply {
  width: 100%;
  min-height: 42px;
  max-height: 140px;
  resize: none;
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 11px 12px;
  background: rgba(15,23,42,.8);
  color: var(--text);
  line-height: 1.35;
  font-family: inherit;
  font-size: .92rem;
}
.cc-reply:focus { outline: none; border-color: var(--brand); box-shadow: 0 0 0 2px var(--brand-glow); }
.cc-reply[disabled] { opacity: .55; cursor: not-allowed; }
.cc-details { padding: 18px; display: flex; flex-direction: column; gap: 18px; }
.cc-profile-head {
  display: flex;
  gap: 12px;
  align-items: center;
  padding-bottom: 16px;
  border-bottom: 1px solid var(--border);
}
.cc-profile-avatar { width: 54px; height: 54px; }
.cc-profile-head h2 {
  font-size: 1rem;
  line-height: 1.25;
  margin-bottom: 4px;
  word-break: break-word;
}
.cc-profile-head p { color: var(--muted); font-size: .82rem; word-break: break-word; }
.cc-detail-group { display: flex; flex-direction: column; gap: 9px; }
.cc-detail-group label {
  color: var(--muted);
  font-size: .7rem;
  font-weight: 800;
  text-transform: uppercase;
  letter-spacing: .08em;
}
.cc-status-segments {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 7px;
}
.cc-status-segments button {
  min-height: 34px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: rgba(15,23,42,.72);
  color: var(--text);
  font-weight: 800;
  font-size: .76rem;
  text-transform: uppercase;
  cursor: pointer;
}
.cc-status-segments button.active {
  color: var(--brand);
  border-color: rgba(56,189,248,.38);
  background: var(--brand-glow);
}
.cc-assignment-row { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.cc-small { color: var(--muted); font-size: .78rem; word-break: break-word; }
.cc-facts {
  border-top: 1px solid var(--border);
  padding-top: 14px;
}
.cc-facts div {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding: 7px 0;
  border-bottom: 1px solid rgba(51,65,85,.24);
}
.cc-facts span { color: var(--muted); font-size: .78rem; }
.cc-facts strong { text-align: right; font-size: .82rem; word-break: break-word; }

@media (max-width: 1180px) {
  .cc-shell {
    grid-template-columns: minmax(260px, 320px) minmax(360px, 1fr);
  }
  .cc-detail-panel { display: none; }
}

@media (max-width: 800px) {
  .cc-shell {
    height: auto;
    min-height: 0;
    grid-template-columns: 1fr;
  }
  .cc-list-panel { border-right: none; border-bottom: 1px solid var(--border); max-height: 360px; }
  .cc-thread-panel { min-height: 620px; }
  .cc-bubble { max-width: 88%; }
  .cc-composer { grid-template-columns: 1fr; }
}

/* Switch (Accounts active toggle) */
.switch { position: relative; display: inline-block; width: 42px; height: 22px; }
.switch input { opacity: 0; width: 0; height: 0; }
.switch .slider {
  position: absolute; cursor: pointer; inset: 0;
  background: rgba(100,116,139,.4);
  transition: background .2s; border-radius: 999px;
}
.switch .slider::before {
  content: ""; position: absolute;
  height: 16px; width: 16px; left: 3px; top: 3px;
  background: #fff; border-radius: 50%;
  transition: transform .2s;
}
.switch input:checked + .slider { background: var(--ok); }
.switch input:checked + .slider::before { transform: translateX(20px); }
.switch input[disabled] + .slider { opacity: .6; cursor: wait; }